6/10 (普通)
Richard W.
2025 年 9 月 20 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミ ュニケーション
Lovely setting and place to stay.But. We needed to change our booking by extending it. I sent a message through the VRBO app to the host and didn't get a reply. To cut a long story short I sent several messages over several days until I had to speak with someone at VRBO as the actual park wouldn't help. Very long winded and time consuming.The place was nice but only clean on the surface. The floors hadn't been cleaned, bits everywhere. The rug was full of sand. The bathroom floor was very dusty. Kitchen was clean through. There is a huge window at the back where the lounge is which should have a lovely view on to woods but the blind was broken and stuck half way so no view and no privacy. I did let reception know and they said they would have someone look at it but nobody did. I did ask again but got no reply.There is an extra charge for bed linen which we did and the quality was poor. Holes in 2 of the 3 duvet covers and in one pillow case. Large stain on another case. Again I told reception but no reply on this either. I will say the area and park are lovely. Just a shame about the cleanliness and quality of bed linen.Great for Efteling, less than 10 minutes.
Richard W.
2025 年 9 月に 7 泊滞在
