you spend more time at seminars then you do vacationing, they're always trying to sell you something, your kids are stuck waiting instead of spending time with you, the staff is rude and unprofessional, everything there is a sales gimmick, check-in process is horrible takes hours, they promise you one room and bump you down to another room without any notification, WiFi is said to be there for the kids and it's not, the prices for amenities vary when you get there, you're told the seminars 90 minutes and takes well over 4 hours like you are hostage, nothing but pressure to buy a timeshare the whole time you're there