Nuestra estancia fue maravillosa, nos gusto mucho, pero el colchón de cama es incomodísimo, es muy blando, como gelatina.
Por favor, cambiar el colchón de cama, es muy incomodo, gelatina. Aun sufro dolor de espalda.
VrboOwnerからの返信 (投稿日 : 2025 年 9 月 1 日)
Thank you for your kind words about your stay — we're glad to hear you enjoyed it overall. We're very sorry to hear that the mattress was uncomfortable and caused you back pain. Your comfort is very important to us, and we appreciate your honest feedback. We will look into replacing the mattress to ensure a better experience for future guests. We hope to have the opportunity to welcome you again and provide a more comfortable stay.