宿泊者限定の口コミ
2/10 (非常に不満)
Valerie J.
2025 年 6 月 10 日
良かった点 : コミュニケーション、ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
We arrived at the property after a long travel day. When we entered the property, we all noticed a strong musty smell. When I went into the master bedroom, I noticed a framed photograph that looked very dusty. I swiped my finger across it and it left a mark. Within seconds, my husband started coughing and had to go outside. He is highly sensitive and allergic to mold and went into a full on attack with vomiting and difficulty breathing. We called the property owners right away and were told to contact property management. They cancelled our reservation immediately and refunded our money. However, it was 8:00 on Saturday night of Memorial Day weekend and we now had no place to stay (family of 6). We called around and finally found a hotel for the night. The owners were kind and responsive, however, it needs to be noted that the property has a high water content and mold issues that need to be addressed. It is not safe for a family to stay there. We want to help more families avoid their vacation being ruined. Please install dehumidifiers and clean for mold remediation.
Valerie J.
2025 年 6 月に 7 泊滞在
