We weren't quite sure what to expect in Cleveland, but what we did expect was a comfortable rental. When we arrived the snow was piled up on both sides of the driveway and the driveway was not plowed. This meant that when we exited the car after traveling for 11 hours, we were met with snow that covered our shoes. I actually had to get out on the driver's side, despite being a passenger because the mini snow bank that lined the driveway was too high for me to navigate. Upon entering the side door we were welcomed by a very slippery landing. The landing is positioned in a way that the stairs to the basement are to the left when you walk in and since it is so small, there is a real possibility of a tripping/slipping hazard that could result in a tumble down the stairs if a person is not careful. There was no mat to wipe our feet on so we were at the mercy of the slippery tile floor that when combined with our snow covered shoes became a hazard. Secondly, the pictures were very deceiving. The house was lacking in warmth and was not at all welcoming. Its an old house so its drafty, which is fine (I live in a 100 year old home myself), but it is clear that they invested the minimum in this property so that they could get it rented. The blinds were broken and when we opened them up there were dead flies in the windowsill. Thankfully when we called the property manager about not being able to close the door and the door lock beeping, he was incredibly responsive even though it was midnight. The beeping eventually subsided but the next day we were unable to lock the door when we left because the batteries in the lock had died. Again, the property manager was extremely responsive and sent someone over to fix it. Next, we slept horribly. The beds were furnished with the minimum and the mattresses were covered with waterproof mattress covers that zippered over the mattresses. Those are for storage, not for protecting a mattress from normal use. The mattress cover kept me from sleeping as it caused me to sweat during the middle of the night. The pillows were flat and the comforter was super thin. The next night I got smart and pushed the plastic cover up to the head of the mattress so I could at least try to get a good night's sleep. I could go on and on, but this little home, although charming from the outside, left a lot to be desired and left me wondering why I left home. I consider myself flexible in so many settings, but this wasn't worth the money.