2/10 (非常に不満)
Aurora
2026 年 3 月 6 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
The house itself is beautiful, but there were several issues that made the stay difficult.
First, the property is much farther from Valle de Guadalupe than expected, which was not clearly described in the listing. Communication with the host, Brenda, was also very limited. Prior to arrival I sent several texts and emails but did not receive a response.
When we arrived after a long drive, no one onsite knew about our reservation, and we had to wait about 45 minutes before we were able to access the house. Because the house had not been prepared, everything was turned off and the house was extremely hot.
Alejandro and Jorge were very helpful and did their best to assist us once we arrived.
During the stay there were power limitations due to the generator, and switching generators caused the appliances and AC units to shut off. The AC units were very small for the size of the house, and we frequently returned to a very hot house. The electrical capacity was also limited — using items like a hair dryer or iron could cause the power to go out.
The Wi-Fi was unstable and went on and off throughout the stay.
While Alejandro and Jorge were kind and tried to help, the lack of communication from the host, power limitations, unstable Wi-Fi, and insufficient cooling made the stay uncomfortable.
Aurora
2026 年 2 月に 3 泊滞在
