2/10 (非常に不満)
Christen C. R.
2023年6月21日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Not a good experience
Usually I don’t take the time to write reviews (even bad ones) but this was ridiculous.
From the start I had trouble getting through to the management company through Vrbo messaging. Asked for my check in instructions at 4:01 pm because it still hadn’t been sent to me. I had to call them six times for someone to answer. She finally answered and said it was already sent to me which it wasn’t. She finally texted me the instructions but that wouldn’t matter because the cleaners were still there. He came outside and told me it wouldn’t be for another 20-30 minutes that we can get in. I don’t understand how things can be so unorganized. If I’m paying $2500 I should be able to check in on time. I finally got in at 4:45pm. The properties trash downstairs was completely full so we couldn’t even use it. Also when I’m addressing my concerns no one even responds to my messages or calls. The tv in the living room and one of the rooms didn’t work as well. Just an overall bad experience with this property.
Christen C. R.
2023 年 6 月に 3 泊滞在