宿泊者限定の口コミ
2/10 (非常に不満)
Lee H.
2024 年 12 月 31 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Awful
Worse experience ever with a VRBO property.Prior to arrival I was asked to buy batteries for the Hive because they were running low. The batteries were dead!Externally not good. Two wrecked cars on forecourt, dustbins tipped over and full of refuse. Back garden unkempt and drain overflowing.Inside the house was dirty and unclean. We had to wash the utensils and plates. The house was full of mould and mildew around the upstairs windows and woodwork.Evidence of hardened rodent droppings was evident. The single bedroom was not prepared with no sheets, pillow sheets or duvet cover. The duvet was rotten.One member of our party left for home. All in all Christmas was ruined.I informed the owner who went into total denial. Falsely accusing me of leaving the house on 30 degrees!I took photos and videos which I forwarded to the owner. To date they have not been looked at. I have been promised 3 phone calls at certain times of the day. Again no calls.Really disappointed in all aspects and respects
2024 年 12 月に 4 泊滞在