Arrived to neglected exterior (moldy, peeling paint, weeds, plants growing out of gutters, dangerous nails sticking out of old deck boards). Looked abandoned from outside. Entered kitchen to vase of dead flowers; months of dust/grime/cobwebs on kitchen light fixtures (had to clean before unpacking). No usable closets, sparse decor, mirror, side table in Master, old rug; dated, half painted bathroom w/ previous guest's bath items. (Had to fix toilet paper holder to keep on wall.) Guest bath sink cabinet old & broken; bath rug filthy. No extra paper products & only 3 dishwasher pods. Cleaned, organized & did our best to make presentable before family arrived. Daughters found sand at bottom of their sheets when went to bed - which meant they were not fresh/changed from last guest! No additional linens (towels or sheets) to change them & no laundry detergent to wash. Had to go to store, buy detergent; wash all linens before could sleep in beds. Kids bedroom w/ bunkbeds has ceiling fan, so if sat up in bed their head would hit fan (dangerous for kids!). Tried to use nice grill & deck so slanted that eggs/grease run off fast towards you. Had to put magazines under front feet to use. Vertical, noisy AC units; had to clean filters to run. I could go on, but you get the idea. Property good size & has potential; is a great location for families & kids (nice kitchen, TV room, basement game room, toys & baby items), but needs maintenance, owner attention & NEW cleaning company.