We really liked this place. The staff was excellent, communicated very well (sometimes it was a tad long of a wait for a response, but totally within quoted times — we just got spoiled by excellent communication), the location is perfect, and it's very comfortable. I also appreciated that it operates like a kind of hybrid of a traditional hotel and VRBO property, so there's actually a check-in desk. We were suuuuuuper late getting into town (we communicated this to them) so it was a huge relief that someone was able to get us in.
I think the only slight criticism I have about this place is that checkout is too early at 10:00 and no late checkout was available. That single hour different from the norm in most of North America puts a lot of pressure on lots of folks trying to make the best of an awesome city.
But either way, I'd still stay there again. It's too good to pass up.