This is a clean and quiet place to stay in a great location. But some annoyances kept it from a 5-star rating. Chief complaint: a baseboard radiator in our bedroom that made clanging/banging noises about twice an hour–so loud it kept waking us up every night. We contacted management and someone checked it out, but we were told the person didn't notice anything wrong. But you'd have to be there at just the right time to catch the noises. I've had homes with baseboard heaters before and trust me, these were not normal noises. At any rate, we were told the problem would be examined more in depth after we left. There were other small oddities and annoyances, too, like only one nightstand in a bedroom with a queen-size bed – and there's plenty of space for another nightstand. I realize it's a first-world problem when you have to put your glasses, reading material, a bottle of water, a cell phone, etc. on the floor instead of on a nightstand. But for the nightly rate being charged, it seems like something as basic as this should come with the territory. There also was a short-circuit in a lamp in our bedroom that rendered it useless, plus the window blinds wouldn't fully close. Someone tried to fix the blinds, but they still didn't close all the way. Also, it lightly snowed several times during our stay, but no one shovels snow, which iced over and made for slippery footing. So all in all, this is a nice place to stay, but the annoyances definitely tempered our overall impression.