I am trying to be fair with this review. The property management team does answer the phone and does respond, so that is a positive. My big issue is the amount of money we spent for the "days" we were there. Could not check in before 4:00 PM and had to be out by 11:00 AM or you would be charged another day. The cleaning crew was still there when we arrived, asking us to wait another 20 minutes (so we got in around 4:40 PM. They had a showing earlier that day, and evidently some HVAC work done the day before, because the cap to a gas line in the garage had been left off. Thankfully we found it and got the cap back on. The HVAC unit is also extremely loud. When it kicks on, it sounds like someone is starting up a motorcycle in the garage.
The home is nice enough, but we have 4 elderly / disabled people that cannot climb stairs very well. The only bedroom on the main level is small and has glass "den" doors, so everyone can see you. There is a murphy bed in the front sitting room, but again, there are no window coverings, so everyone driving by can see inside. There are a lot of beds upstairs, but the bathrooms are inside bedrooms. So, if you stay in the bonus room, or room off the bonus room, you have to either go into someone else's bedroom to use the restroom, or go downstairs again.
The home is nice enough, don't get me wrong. It is close to the road and you are able to locate it easily. The neighborhood is nice and many places are being built. The house has it's issues like every house does. It just didn't flow as well as I had hoped and was not as accessible for our elderly people. And when you pay for 3 days, you only really get 43 hours.