It was a nice stay. The house can use some updating, but it was a nice house. The outside area where the pool is located was so much fun.
Thelma C.
2025 年 4 月に 3 泊滞在
6/10 (普通)
DJ W.
2025 年 2 月 15 日
DJ W.
2024 年 12 月に 8 泊滞在
2/10 (非常に不満)
Steve D.
2025 年 1 月 4 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Overall
Pool heater wasn’t on when we got there even though I paid for it in advance Dishwasher did not work Jets did not work in hot tubMarco my contact guy is rude and annoying
Steve D.
2024 年 12 月に 5 泊滞在
6/10 (普通)
Vincent P.
2024 年 7 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Know before you go...
I will start this review stating that we learned it is an overall deal for desirable Reunion so I suppose you get what you pay for here. The gentleman who was the main repair guy was exceptional. That said, this is the epitome of what I can only presume is an out of country owner who could careless about the home. The home shows signs of wear and tear and deferred maintenance everywhere, inside and out. Little things from 2 of 3 garage exterior lights out, which make a big impression from curb in evening and first impression. Additionally, the ekey handle and lock was poorly installed and crooked. Such small items are meaningful to first impressions. I write this review as someone who owns real estate, including in this Orlando market. The home is incredibly neglected, which I will put on owner being cheap and not property manager not offering advice. Issues include small things such as no small dish soap to get started for dishes to avoid dishwasher or those not dishwasher safe, explanation of gym/community pool fob being a refundable fee in advance, pool skimmer had no net, no drain board or napkin holder, dryer dial/timer broken so did not function on setting you expected, kitchen sink had no hot water, 2nd floor MBR mattress sinks to middle, carpets VERY worn. Biggest issue was AC on main floor broken for majority of our stay and I was treated as someone who didnt know what I was talking about. It was finally replaced 2 days before we left a 12 day trip.
Vincent P.
2024 年 7 月に 11 泊滞在
8/10 (良い)
darren d.
2024 年 6 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Orlando getaway
All adults trip to celebrate a birthday. House was as described in photos. Spacious and clean. Furniture did have signs of wear. Towels were small and rough feeling. Great location close to everything but also out of the way for peace and quiet. We would definitely book again
darren d.
2024 年 6 月に 4 泊滞在
6/10 (普通)
Brooke M.
2024 年 4 月 12 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location but the house needs some work
The house is large and the location is fantastic! From the ease of getting to and from places and the location of the home in the beautiful resort, I would certainly stay in Reunion again.
The communication with the house management company was timely and pleasant. The house needs a good deep cleaning, I am not sure the house gets cleaned well by the cleaning company. The carpet was so dirty out feet were darkened after walking on it, did not seem like it was vacuumed prior to our stay. There was also a huge dark stain on the carpet in the room my husband and I stayed it. There was blood spots on one of the pillow cases. I did call and there were new ones brought over the next morning.
The pool heater was broken so we did not have heat like we requested and from the time we arrived to then we left the pool lost a solid 8” of water so we had to refill with the hose.
Overall the house is spacious and in an amazing community. It just needs a good deep cleaning and likely carpet replacement. Despite the issues that could not be fixed during the stay, the management company did respond to a majority of the messages I sent.
Brooke M.
2024 年 3 月に 6 泊滞在
4/10 (不満)
Gretchen M.
2024 年 1 月 26 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Disappointed
We very much looked forward to taking the grandkids to the waterpark in the complex. The listing specifically says, "you'll have access to a plethora of amenities, like a water park, tennis courts, and much more." What we did not know was that a membership was required for access to the water park, and this home does not have a membership and the water park IS NOT INCLUDED. The listing does state property without MEMBERSHIP, but we did not realize what that meant, when the listing specifically states there is access. When we finally got ahold of someone, they told us it was clearly stated that it was not included. This was very deceiving.
We loved the layout, but had to remove the rug in the living room when we found multiple shards of broken glass in the rug. The baby's now had to play on the hard surface floors. The kitchen counter had food crumbs on our arrival, the garage had standing water on a the floor from a water heater leak and was very musty smelling, The built in grill that is in the photos was un-usable, instead a cheaper one was there that was locked, with empty propane tanks despite that we paid extra for it. They did give us the combo to unlock it after we complained. I can say that we started out with a negative mood because of the deception in the water park, and the other issues did not help to overcome that.
The pool was very nice, we paid for heat and glad that we did since the weather was cold.
We also did not enjoy the cheap plastic mattress covers.
Gretchen M.
2023 年 12 月に 5 泊滞在
6/10 (普通)
Kathy T.
2023 年 10 月 29 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Great space! Only a couple complaints!
Our stay was great, and we enjoyed the home, and location! The blinds do not all work, and the pool was WAY WAY too hot to enjoy. Paying to heat the pool was a complete waste of money for us.
Beds need new mattress covers! They are all cracked and worn out and uncomfortable to sleep on.
No access to the Reunion amenities.
Kathy T.
2023 年 10 月に 8 泊滞在
10/10 (非常に良い)
Joshua Y.、Burlington
2023 年 8 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice Family Experience
House was Beautiful. Every bedroom had a bathroom which was a plus. The Pool was awesome. And any issues we had, all of them were fixed in a timely manner. Only problem was not knowing garbage pickup times. And it would be nice if the beds had box springs. But other than that we would definitely stay here again
Joshua Y.
2023 年 7 月に 11 泊滞在
8/10 (良い)
Fran O.
2023 年 8 月 1 日
良かった点 : ロケーション、掲載情報の正確さ
Bachelorette Weekend!
House is as pictured,
could use a little TLC and a few repairs.
The door lock is ready to break, so I would believe it’s been a problem,
but not repaired.
There are no common kitchen items for use and the towels really need to be updated!
Fran O.
2023 年 7 月に 4 泊滞在
10/10 (非常に良い)
Asidin H.
2023 年 7 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent
Very nice
Asidin H.
2023 年 7 月に 3 泊滞在
10/10 (非常に良い)
Tanya R.
2023 年 5 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Girls Trip
The house was amazing and clean. I would have like for the TVs to work but over all a Great Experience!
Tanya R.
2023 年 4 月に 4 泊滞在
10/10 (非常に良い)
David W.
2023 年 4 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent experience!
Great
David W.
2023 年 4 月に 8 泊滞在
8/10 (良い)
Angela K.
2023 年 4 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect for family of 9
Close to Disney. Nice quiet neighborhood. Loved the pool and each bedroom had a bathroom. Very spacious. Bring your own wash clothes and toilet paper. Also there were no mixing bowls, measuring cups, thing like that so we had to improvise to make pancakes. But We would stay here again.
Angela K.
2023 年 4 月に 7 泊滞在
8/10 (良い)
Jonathan O.
2023 年 3 月 31 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
First time try this type of booking
Overall it was a stunning experience but the property just need small smiple repair like bath room paper holder was loose in all bathrooms and toilet seat were loose chips in floor and dings and dents in walls and the house just needs a better cleaning in an overall we found a pillow in a closet that looked like it needed to be clean in a nut shell detail to quality
Jonathan O.
2023 年 3 月に 6 泊滞在
10/10 (非常に良い)
david n.
2023 年 2 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
great place
there were a few of us down for a convention and it met all out needs
david n.
2023 年 1 月に 8 泊滞在
10/10 (非常に良い)
Jorgi M.
2023 年 1 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family “reunion”
Wonderful family trip! Comfortable rooms and lots of space. Convenient for my older Mom with a big room on the bottom floor. I wish the kitchen was better stocked, there were no bowls or serving platters. The pool was great, I’m glad we paid the extra fees to have it heated. Overall, I would recommend this property.
Jorgi M.
2023 年 1 月に 4 泊滞在
10/10 (非常に良い)
Itzel L.
2023 年 1 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stunning house!!!
This is one of the best places I have stayed in. The house is just like the pictures. It has Stunning view from the balcony. I was able to see the most amazing sunrise and sunsets. Will definitely recommend you staying here. Staff very friendly and easy to communicate with. I ask to do a check- in a few hours early and they were so easy to accommodate for me. I will definitely be coming back..
Itzel L.
2022 年 12 月に 6 泊滞在
8/10 (良い)
Brandie P.
2022 年 12 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful with Peaceful Surroundings
The house is gorgeous. Had a little hiccup during check-in, but host/customer service were quick to fix it. There is a lot of information provided before check-in so reading is fundamental.
You have to bring your own wash clothes but towels and hand towels are provided. The kitchen should be stocked with more glassware. But we made due.
All in all the house is beautiful. Plenty of room. The pool was right on point especially with us requesting it to be heated.
Brandie P.
2022 年 12 月に 4 泊滞在
4/10 (不満)
robert o.
2022 年 10 月 29 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション
Looking for other house next year
The bedrooms have no box springs , not enough pots and pans, 2 steak knives, no starter kit for kitchen and bathrooms. Patio furniture very old , lounge chairs are broken
robert o.
2022 年 10 月に 6 泊滞在
8/10 (良い)
Dorothy M.
2022 年 10 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great for the price
All was good except perhaps the mattress in lower bedroom, old and needs replacing.
Dorothy M.
2022 年 10 月に 4 泊滞在
10/10 (非常に良い)
Khyati P.
2022 年 10 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent clean home…would stay again.
This is a perfect home for a large group. We were a group of 10 with kids 4-8. It’s part of a luxury housing complex, very clean and tastefully decorated. Comfortable beds, plenty of towels -they were cleaned and wrapped for us when we arrived. The kitchen is stocked with bare minimum of prep utensils - pots, pans, etc. but plenty of bowls and plates. They provide you with a starter kit of a small dishwashing liquid, 2 dishwasher tablets, trash liners, one paper towel roll and tissue rolls in the bathroom. You will need to pick up the rest. What I really liked about this rental is that they do not have crazy cleanup rules! Nothing besides clean up the garbage and put the bags in the bin…that’s it!! Most of the rentals charge a hefty cleaning fee but require that you do most of the cleaning before you checkout 🤷♀️
We would stay again!
Khyati P.
2022 年 9 月に 4 泊滞在
6/10 (普通)
lynnette s.
2022 年 7 月 17 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Disappointing
First let me start off by saying I love the floor plan of this house, however it wasn’t as clean as I expected. the carpets was dirty, the pillows in the room my daughter and niece was staying in was dirty (Mickey & Minnie Mouse pillows.) and every dish I took out of the cabinets I had to re-wash, we was unable to use the jacuzzi because that wasn’t included in our stay and that was a separate charge. I normally don’t write reviews, but I couldn’t let no one else planning to travel with family experience what we experienced.
lynnette s.
2022 年 7 月に 3 泊滞在
10/10 (非常に良い)
Michele C.
2022 年 7 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice House In a Great Location!
This is a Nice House in great neighborhood. It’s looks exactly how the pictures shown.
Michele C.
2022 年 6 月に 4 泊滞在
6/10 (普通)
Tracy M.、Scotland
2022 年 7 月 2 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション
beautiful location not great management company
the villa is in an amazing location all views from the villa are spectacular and great base for lovely walks, a stones throw away from the traditions clubhouse/restaurant . the villa itself was clean enough ... however there were cobwebs on the door when we arrived and the door handle was broken . we booked pool heat which worked for the first few days then the pool was loosing water somehow and the pool was freezing . only 2 sun. loungers 1 of which was broken and the table outside was also broken it was so shaky you couldn't have had breakfast / lunch or dinner sitting at it no response from magic box who said they didn't receive our emails also on the last day when we were leaving we put all the boxes and bags in the bins outside from all the purchases we made no trash collection that day , so magic box charged us a trash pick up !! we have been going to Florida every year for 30 years now, never once have we ever been charged a trash pick up . wouldn't book a villa again if the management company are magic box ,