新しいリスト！ 居心地の良いスタジオ、共用プール、ホットタブ、サウナ、ジムへの散歩道

Thank you for taking the time to share this feedback. We’re glad to hear the location and value worked well for your stay, but we’re truly sorry for the frustrations you experienced. We sincerely apologize for the lack of hot water during your visit. Our team has since resolved the issue to ensure future guests have a comfortable stay. We also appreciate your notes about the bed, kitchen supplies, and the difficulty with finding the property and checking in. We’re reviewing each of these items with our local team so we can improve the clarity of our directions, refresh the kitchen essentials, and make the overall experience smoother. Your comments are incredibly helpful, and we’re grateful you brought them to our attention.

Thank you for taking the time to share your feedback with us. We're glad to hear that you found the location convenient. However, we are truly sorry to learn that the bed and couch did not meet your comfort expectations during your stay. Your comfort is very important to us, and we will be sure to pass your comments along to our local team so they can look into this further. We appreciate your honest feedback as it helps us improve our guests' experiences. We hope to have the opportunity to better serve you in the future.

Thank you for your review, Jill. We sincerely apologize for the inconvenience caused by our provided amenities to you. We hope you still enjoy it even if you encounter some discomfort in our home. We are disappointed to read that your recent experience was not satisfactory. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon. Thank you for staying with us.

Emma, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!

Ryan, thank you for sharing your feedback, we're glad our home's location served you well and you experienced a seamless check-in process. That said, we sincerely apologize for the cleanliness issues you encountered. Our local manager assured us that the home has been deep cleaned and replacing the bed was suggested to the homeowner for consideration. We appreciate your feedback as we view it as an opportunity to improve and hope to have the chance to better impress you on your next getaway.

Thank you for sharing your feedback with us, Raymond.  We sincerely apologize for the issues you encountered during your stay, including the lack of access to the pool, hot tub, and other amenities, as well as the hot water problem. This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience and discomfort you faced. We are very sorry to hear that there was no follow-up to your multiple inquiries. This is unacceptable, and we will review our communication processes to ensure better responsiveness in the future. The amenities you mentioned should have been available as advertised, and we will investigate why they were not accessible during your stay. We appreciate your feedback, and we hope to have another opportunity to host you and provide a flawless experience.

Hi Al, thank you for being our guest and taking the time to share your feedback. We sincerely apologize for the noise disturbance from construction happening across the street. We appreciate you sharing your concerns so our team could relocate you and we hope the rest of your stay unfolded with ease. Our local manager assured us that the notes have been updated to note that there is construction across the street and guests might experience noise during regular business hours. We hope you will give us another opportunity to provide you with a much-improved experience in the future.

Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. Please know that this has been forwarded to our local operations manager to avoid future complaints. We do hope we will have another chance to host your stay next time.

Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.