6/10 (普通)
Shanna P.
2024 年 7 月 29 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション
Would not book again
This is by far one of the worst VRBO experiences I have had.
When we arrived on day one, someone was in our rental. They were supposed to be in unit 2 but somehow gained access to our unit. I understand that is a mistake but the response from the host was the most unprofessional. We called the number on the sign to find out what was going on. She seemed confused as to how we got her number. Told us she doesn’t normally conduct business on her personal phone but would call Loren, the maintenance man, who lives on the property. Loren was great and very helpful. Priscilla, on the other hand, was not. She never picked up or returned any of Loren’s phone calls or ours after we found out what happened. So Loren was left to do all the work in getting the people into the right unit and finding a cleaner last minute. We had to stand outside in the heat with all our groceries in the car for this duration. The house was finally ready at 6.
Priscilla never called back or responded to any other messages sent throughout the weekend.
If you do plan on staying on this property, realize you will need to pack a lot of extra stuff like hand soap, linens, paper towels, cups, measuring cups, trash bags, etc. The house does not offer much in amenities.
The dock was very nice and that is definitely their selling point. But would not stay here again.
Shanna P.
2024 年 7 月に 3 泊滞在
