ヘデラエステート、ヘデラA31 - 朝食付き

Thank you for the short and sweet review! We're happy you enjoyed the great location, and we hope to welcome you back again soon.

Thank you for your feedback! We're happy you enjoyed the location and overall stay. We appreciate the notes about the ants and washer — we'll make sure to address them. Hope to host you again! 🐜🔧🌟

Dear Stephanie, thank you so much for your positive feedback! We're glad to hear you enjoyed your stay and we hope to see you again.

Thank you for your glowing review! We're thrilled you loved our property's perfect location, with its stunning views of tiled rooftops from the charming balcony. Delighted to hear you found the apartment well-appointed and comfortable. Your satisfaction is our priority, and we can't wait to welcome you back for another delightful stay.

We're delighted to hear that you enjoyed your stay at our two-story apartment in the Old Town of Dubrovnik. The great location, despite the 70 stairs to access the apartment, provided a worthwhile experience. It's wonderful that you loved sitting on the balcony and appreciated the peacefulness at night. We strive to provide excellent service, and we're glad our management staff was responsive to your requests. Thank you for recommending us, and we hope to have the pleasure of hosting you again in the future.

Thank you for sharing your feedback regarding your recent stay at our apartment. We appreciate your kind words about the apartment and its amenities. However, we sincerely apologize for the inconvenience you experienced with the washing machine. We understand how frustrating it can be when such issues arise during your stay. We apologize for any delays or lack of prompt assistance you encountered. Rest assured, we take your feedback seriously and will address this matter with our team to ensure a more efficient and responsive service in the future. We value your feedback as it helps us improve our services and provide a better experience for our guests. We understand that your experience was not up to your expectations, and we apologize for any disappointment caused. If there is anything else we can do to assist you or if you have any further comments or concerns, please don't hesitate to reach out to us. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Dear Thomas, Thank you for your feedback and for choosing to stay with us in Dubrovnik. We're glad to hear that our apartment served its purpose for your stay inside the walls of Old Town. We appreciate your comments about the stairs and height issues in the bedroom, bathroom, and kitchen. Regarding amenities, we apologize for any inconvenience caused by the lack of pillows, bed linens, toiletries, and laundry detergent. We'll review our offerings to ensure we meet the expectations of our guests better. Thank you once again for your review and recommendations. We hope to have the opportunity to welcome you back and provide you with an improved experience.

Ispričavamo se što ste naišli na nedostatke u vašem boravku kod nas. Zahvaljujemo vam na povratnoj informaciji i uzimamo je vrlo ozbiljno. Uvijek nastojimo poboljšati uslugu koju pružamo našim gostima i sigurni smo da ćemo se pobrinuti da se takvi problemi ne ponove u budućnosti. Hvala vam što ste nam ukazali povjerenje i nadamo se da ćemo vas uskoro ponovno ugostiti.

Dear guests, Thank you very much for your feedback, it is much appreciated. We are happy to hear you enjoyed your stay at our property and we are glad we could be of assistance. We wish you all the best and hope to see you again in Dubrovnik! Kind regards, Your Hedera Estate Team