We've been staying in the Keys for over 9 years now. This was our first real disappointment. Not as advertised; house has NOTHING in cupboards. No basic amenities, not even salt and pepper. Only a Keurig, no coffee pot, No blender! Pots and pans are Basic. Appliances, fixtures (including shower) feel cheap and not all in good repair. "Master" shower has a flexible, cheap floor and has NO shelf, noticed a VRBO review several months ago about this and clearly was not remedied. It's not "luxury" to put your soap on the floor of a tiny shower. Several doors still without doorstops despite several holes in the wall from obvious other guests' struggles.
The pool was COLD, heater installed our last day and the guests at the other pool were NOT welcoming. Definitely NOT For families. The location is way too close to the highway, literally my husband and I could not hear each other when sitting on the balcony relaxing and attempting to talk. Traffic was nonstop and it's a big deterrant.
We were told by more than one tenant that it's "really not a kids' location". First time in 9 years we felt out of place with bringing our older, well traveled and well behaved kids.
This is basically a WalMart of rentals. Has what you need but not quality service or fixtures. The outdoor grill is so gross and filthy 4/5 burners did not work and it was too dirty to even attempt grilling with. Kayaks are available for use if you can catch someone to unlock the vests/paddles for you. (Good luck- lease office was closed majority of our stay). Joseph didn't reach out to see how our check in was but made sure to call late week and let me know the cleaning lady was coming on checkout day at 11.
Overall take it from me- this is NOT a good value for renting. We've stayed in so much nicer with better service and location for equal and often less money. Lastly, we were told (unsolicited!) by four seperate long term renters HOW MUCH THEY PAY to stay. Lot of unhappy faces and poor service.