2/10 (非常に不満)
Brad R.
2023年12月17日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Amenities not great
Overall the room was normal, nothing to report. We chose the property because of the scenery and the grotto hot tub. The first night we went to use the hot tub it was packed with kids using it as a pool. Running around, doing cannonballs, yelling and the opposite from relaxing. No rules, no supervision or anything. Needless to say we never went back. Our room was on the fourth floor and there is only one elevator, which is as slow as you could possibly get. Sometimes we waited for 20 minutes to use the elevator. The cleaning staff used the elevators and had no respect for the guests. In the end we actually moved hotels for our last night because we couldn’t take it anymore. Pictures look great but reality is extremely different.
Brad R.
2023 年 12 月に 3 泊滞在