The hotel was perfect location. Right in the heart of Kaanapali. You could snorkel right from the beach at the hotel. The pools were great. My 6 year old loved the slide! The rooms very spacious and had every amenity you could necessary! Especially when it’s hard to eat anywhere in Maui right now it’s nice to have your own kitchen and bbq. There was only one store in the hotel. If you go in the morning be prepared to wait in a giant coffee line to even buy a simple bottle of water.
My only complaint was the location of the unit. I get island view will be cheaper but we were facing the main lobby and the parking lot.
I would stay there again.
Stacy D.
2021 年 7 月に 7 泊滞在
10/10 (非常に良い)
Karim L.
2019 年 3 月 5 日
Fabulous Resort!
We stayed for a week in February 2019 and the resort is a true 5* property! It is well kept, the services are all readily available and the staff are very friendly - with one very bad exception that we encountered! I have a physical disability in my leg and have a "Disability" vehicle display, hence I was permitted to use Valet services without charges - which I sincerely appreciated. However, one of the valets named - Kekoa was always extremely rude! I noticed charges for valet parking appearing on my folio and asked him about it. He continued to be rude and actually made a physical threat with an aggressive advance towards me - a disabled person! I did not report it as I did not want to upset my family and ruin their vacation. All other valets were courteous, considerate and very friendly. Kekoa told me that I would get better service if I tipped! I told him since there were so many valets, I was planning to put a sum of money in a 'tip jar' at the end our stay. He said it doesn't work like that! I believe that was the reason he was being rude! Kekoa needs to be coached and disciplined to ensure the guest experience is preserved!
Just one bad apple - otherwise a perfect family vacation with great memories of the Westin Ka'anapali Ocean Resort Villas and beautiful Maui!
Karim L.
2019 年 2 月に 7 泊滞在
10/10 (非常に良い)
Alison W.、Longmont CO
2019 年 1 月 8 日
Gorgeous resort!
Excellent 2 bedroom villa, which comfortably housed my family of 6 for a week in paradise! I wish the bathroom had separate light switch for the water closet, but that's the only thing I can complain about! Having a kitchen in Maui is a must or you'll go broke just eating! I would stay here again in a heartbeat!
Alison W.
2018 年 12 月に 7 泊滞在
オーナーについて
オーナー : Maui Resort Rentals
この宿泊施設の特徴
These luxurious 2BR Island View Villas offer picturesque views of the lush resort grounds along with all of Westin's signature interior details, including full modern kitchens and high-end finishings.