Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The rental was great for the most part, but there were some key things that could have used some big improvement. Number one is the maintenance responsiveness. On our second day, we noticed that in the center of the main room with double tall vaulted ceilings, there were TWENTY spider nests along the entire ceiling. No joke. We called immediately, and they took two hours to come address it after multiple repeat calls asking where they were. Then the guys who came to clean it brought a duster. Not a vacuum....a duster. And it was about 6 feet long. They left, came back with a slightly larger pole that was still too small, left again, and finally came back with one that was big enough. They brushed them all off, but I have no idea if any escaped, and the guy even pointed out one that was hanging down from the duster....then it hit the ground and disappeared.We found some dead spiders on the main kitchen counter later. The outside of the house also appeared to have nests, as did multiple houses around us. They have some serious pest control issues that need resolved before they take more guests. Aside from that, most everything was nice, but they could have used some better pans - the pans in the kitchen are no longer "non-stick" as they are getting up there in age. They could have used a few more things in the kitchen too. Lastly, I always have a problem with places that do not have fans available to use. Fortunately I always bring my own. That's expected, but I guess the point is - they didn't go above and beyond on the amenties....just covered the basics. No pool towels or ice machine like other units had. No extra amenities in general to be honest. For the price I had to pay to stay here, it should be nothing but the best. But the spider issue and handling of the issue including the time to resolution was really the thing that knocks this down for me. Ain't nobody got time for dat.