The property was actually perfectly located, and the overall house was clean and as pictured.
The problem began when the property manager told us the garbage cans were full, to "just use the neighbors." ???
Next, shortly after arriving, my daughter sat on the couch, and was covered in pet hair, even though the property was listed as PET FREE! My son (the groom and the reason we were in town) has terrible allergies, so that was an issue.
Finally, there was a leak in the secondary bathroom shower. Although not great, I understand that things happen, and I called and reported it. I was asked if I remembered to put the curtain inside the tub... Seriously??!! I am not 5! I did however re check everything, just in case and the shower curtain was inside the tub, and it still leaked.
I rented this house because I NEEDED the bathroom space. Now I am down to two bathrooms for all of us to get ready for the wedding!!! They never sent a repairman to check it out until two days after we checked out, determined it was my fault, and charged me 300.00 without so much as a phone conversation!! Then the manager tried to get me to sign the paper saying it was my fault and was going to send it in to the "insurance that I purchased" Ummmm.... I didn't purchase insurance! The whole thing seems sketchy.
She did confirm that she herself stayed at the property the week before and there was no leak, but I highly doubt she used the secondary bathroom instead of the master... and she also admitted that she had a guest come over and bring a Lab. "I though we got all the hair, but I guess not" was her response when I asked about the dog hair. I was further told that PET FREE doesn't actually mean PET FREE, it just means the owners prefer not to have people bring pets!!! Again, SERIOUSLY???!!! I chose a pet free property for a reason. I also chose a 3 bathroom property for a reason, and in reality I didn't get either of these.
I guess what I am saying is, the property is great, the manager is NOT!!! I hope the owners step in and do something about this!