4/10 (不満)
Jodi B.
2021 年 7 月 12 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Disappointed in how the property is run
We checked in on Thursday and received a phone call on Friday afternoon that we must check out by 11am on Sunday - 2 days prior to when we need to leave - or we would be fined. On Sunday at 10:30am, we received another phone call that this was our 30 minute warning and that we must check out at the front desk. And even before 11am, the maid service was sitting outside our door. This is not the way to encourage customers to come back with this type of harassment. In addition, we had less than 2 full rolls of toilet paper for 4 days for 3 people and the front desk would not deliver anymore. Also, the refrigerator was acting up and the person who looked it over didn't seemed qualified, didn't do anything and told us he would come back but never did. Had to call back multiple times. Feels like this location has really gone down hill over the years and is run like a frat house. Used to be one of the best and nicest places in town to stay at. Do not plan to come back.
Jodi B.
2021 年 7 月に 3 泊滞在
