The pluses: the property management team was very responsive & provided a cute welcome package, the condo is conveniently located for walking around town and the Snow King trails are right outside your door.
The minuses: there was a series of mishaps starting with internet not working, which was corrected when my husband realized the cables were incorrectly plugged in. Then after a long drive, we went to go to bed and in the master bedroom, there was the loudest buzz/vibration, where the window pane was actually vibrating. We quickly realized we couldn't sleep there and went to the guest bedroom, which is when we discovered the heat wasn't working, nor in the bathroom. After digging around, we found space heaters upstairs. The management company did send someone out the next day to fix the heater and listen to vibration, but reported that they didn't hear the noise. I sent a recording that evening and they agreed there was an issue. Finally, the mattress cover in the master bedroom was actually dirty with old blood stains. Again, they offered to come change it, but we were already in the guest bedroom, so we politely declined.
We have stayed in a lot of VRBO's over the years and I've never had to leave a negative review. My take is that the condo needs a bit more TLC, especially in the colder months to ensure everything is working properly.