Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Ali’i Beach Rentals: Our experience with Ali’i Beach Rentals was generally positive. The booking process, payments, and communication were all handled efficiently. However, we are rating them 4 stars due to the cleanliness issues we encountered upon arrival. The unit was not clean, and there were several maintenance issues, including a broken couch. The cable service was non-functional, the lanai door was difficult to operate, the walls and stovetop were dirty. Our first day was spent purchasing cleaning supplies and tidying the unit. After contacting Ali’i Beach Rentals, they promptly sent Mike to assist us. Mike managed to fix the couch temporarily, but it needs replacing which was not done. He also resolved the cable and lanai door issues. It was surprising that these problems had not been reported by the housekeeping staff.Fairway Villa: We are pleased to rate Fairway Villa 5 stars. The amenities, including the pool deck, barbecue, and lounge area on the 29th floor, were exceptional. The building’s security, with a guard on duty at all times, was reassuring. We would certainly consider staying at Fairway Villa again, though perhaps in a different unit.Unit Owner: We are rating the owner of this unit 3 stars. Ali’i Beach Rentals is limited by the owner’s decisions regarding replacements and upgrades. This unit is in dire need of painting, new curtains, and improved furniture.. While the lanai was a great feature, the furniture was subpar. With some effort, this unit could be significantly improved. The stove, refrigerator, and dishwasher are outdated and often required multiple cycles to clean dishes properly. Although the washer and dryer are newer, the dryer is not vented, which is concerning. Additionally, only one set of sheets was provided for our month-long stay, necessitating frequent laundry. More linens should be available for guests.Pictures available