We initially booked a different location, and 1 day prior, after I contacted the agent for entry information, he told me he had double booked, and found the location where we actually stayed. The place was OK, BUT the kitchen appliances were not cleaned well. Also we notified our agent that a drip pan was not on the balcony, and no one ever addressed it. My husband purchased a pan and tried to rectify the situation, as the balcony was constantly wet, and not acceptable or pleasant for us to use. Also, a TV in a second bedroom did not work.