The house was clean, fairly well stocked, comfortable and quiet.
First impression wasn’t great, the front walk and porch were dirty snd the key lock box didn’t work. Same story on the back deck and key box. The code given was 10 digit, clearly nothing to do with the boxes, and finally one of the back-up codes worked. On leaving we couldn’t get either box to close again. They need to swap to a better system, it was completely frustrating and janky.
When we complained to Vacasa about the filthy outdoor furniture they eventually sent someone the next afternoon (not telling us that’s what they were doing). she did a fine job but pointed out that one of the tables we had wanted to use was broken. The whole exterior --garden beds and furniture—has not been maintained at all in at least a year, clearly they’re only mowing and doing nothing else. It could be so pretty and would have been nice to hang outside in the nice weather.
Vacasa needs to do a better job managing the property and stop charging exorbitant cleaning rates.