We loved the property. We were 30 minutes away from trails at the Smoky Mountains and had a nice cabin with a community pool to return to after hiking all day. Only minor thing to be aware of is if your stay is long, they only supply you with a starter amount of dish soap and coffee. You also need to supply your own laundry soap as well.
Chris C.
2024 年 6 月に 5 泊滞在
8/10 (良い)
Dennis C.
2023 年 9 月 3 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
great stay
great stay will do again
Dennis C.
2023 年 8 月に 9 泊滞在
10/10 (非常に良い)
Jenifer D.
2023 年 8 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect stay
This property is amazing. The pool area (kids loved the waterfalls and warmer small pool), workout room and house are perfect for hanging out and relaxing as a family. Quiet community, very pretty view.
Jenifer D.
2023 年 8 月に 5 泊滞在
10/10 (非常に良い)
Brenda P.
2023 年 7 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Hooks Haven
Great location and cabin! Highly recommend!
Brenda P.
2023 年 7 月に 4 泊滞在
10/10 (非常に良い)
Thor W.
2023 年 6 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
June 23 review
Cabin was great. The access is very steep at this particular cabin but there are other options at the same resort for someone with mobility issues. The amenities were nice. The kids had a great time in the pool and hot tub. It was also nice that there were several propane grills throughout the resort to use.
Thor W.
2023 年 6 月に 7 泊滞在
6/10 (普通)
Jean J.
2022 年 7 月 16 日
気になった点 : チェックイン
Family Reunion
Renting from VRBO/VTrips/ Jackson Mountain Homes was good.
Nice resort but the cabin we stayed in needs 'refreshed'. The blinds in the main living area are broken. The sofa, loveseat, and dining room chairs are all worn out and sagging. Lighting is poor - need higher watt bulbs and/or lighter colored shades. Shower curtian rod in the uptairs bathroom kept falling down.
Wash machine had water standing in it which stunk up the whole cabin. After a couple of calls someone finally came with a shop vac to remove the stinky water but the washer was never fixed during the week we were there. The pool was also closed for 3 days for repairs.
Would not recommend unless the necessary updates and repairs were done.
Jean J.
2022 年 7 月に 7 泊滞在
8/10 (良い)
宿泊されたお客様
2022 年 5 月 30 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Close to popular attractions and quiet
The house isn't quite as secluded as I thought. It is in a plan with other cabins. It was quiet though which surprised me.
The house could use some labels so you know what switches turn on what. It could also use some hooks. There weren't enough places for wet towels or bathing suits. The hot tub is located right outside the master bedroom so the teenagers were traipsing through when we were trying to go to bed. That room was also very dark. The location was close to most things ~20-30 minutes from Gatlinburg and Pigeonforge.
宿泊されたお客様
2022 年 5 月に 5 泊滞在
10/10 (非常に良い)
Brian C.
2022 年 4 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great little cabin
We have a young family and it was a great place to stay during our adventures in Gatlinburg and pigeon forge.
Brian C.
2022 年 3 月に 5 泊滞在
8/10 (良い)
Andy C.
2022 年 3 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
A great stay but not without it’s hiccups
The cabin was very clean and nicely furnished with exception of couch and love seat in living room. They are not comfortable. We cooked a meal and quickly realized the dishwasher did not work. The community is very quiet however, the cabins are very close together with limited parking. There are steep stairs to enter the cabin which could be a problem to some. Overall, we enjoyed stay. The hot tub was a big hit with our family.
Andy C.
2022 年 3 月に 4 泊滞在
10/10 (非常に良い)
Citlay S.
2022 年 3 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family trip
Great cabin! Had a lot of fun.
Citlay S.
2021 年 3 月に 3 泊滞在
8/10 (良い)
Sarah D.
2022 年 1 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great on short notice
Very fast and easy to book, only misleading thing was when I booked the location, I thought I would get the option for payment plans but did not. Location wasn't bad, just on the outskirts for activities in Pigeon Forge and Gatlinburg. The area was quiet and clean. Cabins are being built around the cabin but there wasn't any noise, so they might not have been working on them when we stayed.
Cabin was cute and enough space for one child and 4 adults. They provided essentials which made things easier around the kitchen and bathroom. Hot tub was nice.
Sarah D.
2022 年 1 月に 1 泊滞在
6/10 (普通)
Linda G.
2021 年 12 月 31 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice but not worth the money.
It’s a nice place but for the money. It should not have dust bunny’s on the wall or floor. And the hot tub had skin floating on top of the water. And we tried to bake a pizza and the handle was broke on the oven. 2 out of the three TVs worked and they was the size of a smart phone.
Linda G.
2021 年 12 月に 4 泊滞在
10/10 (非常に良い)
Brian E.
2021 年 10 月 15 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Great Mountain Getaway
Loved the cabin in the mountain experience! Very family friendly and great layout. Be aware that cell phone service/internet is very spotty. Only had 1 minor issue with the dishwasher not working but we just hand washed dishes. We would definitely stay here again!
Brian E.
2021 年 10 月に 3 泊滞在
2/10 (非常に不満)
MaryJane M.
2021 年 9 月 25 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Marlene’s hideaway 216
There was mold on the upstairs shower curtain and around the tub. The upstairs bathroom toilet seat was broke. There were lights out in the bathroom upstairs. The dishwasher did not work. Filter on the hot tub was filthy and broken . Grip tape on the front steps was missing. The concierge was totally useless.
MaryJane M.
2021 年 9 月に 7 泊滞在
4/10 (不満)
Brianna G.
2021 年 9 月 11 日
良かった点 : 清潔度、コミュニケーション、ロケーション
Not the best.
The TVs didn’t connect well and where so tiny you could barley see anything. The wifi connection was horrible the entire time. The hot tub was not well maintained and didn’t work very well. There’s not much privacy at all. Even in 90 degree weather the pool was to ice cold to swim in. I had to call the support number just to finally get the key code for the door that was supposed to sent on day of check in. All in all. I would check around for better places especially with how much I paid for this place.
Brianna G.
2021 年 9 月に 4 泊滞在
8/10 (良い)
kelly s.
2021 年 7 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice but needs a few things
The cabin was very clean and we were very pleased overall with this cabin. The location was great. The area was quiet and peaceful. We had no issues with checkin and communication with property management was great. The pool on the property was also very nice!
However, I would like to note that there are some maintenance issues that need to be addressed.
1- the dishwasher. When we first arrived the dishwasher smelled very bad. We called maintenance and they arrived very quickly. They reset the breaker and we were able to run it BUT one of us had to go flip the breaker every time we wanted to run the dishwasher.
2- plumbing. The right sink in the upstairs bathroom didn’t drain well and there seems to be a leak going into the downstairs bathroom
3- WIFI. We had little to no wifi for the entire duration of our stay. This was an issue for us because we have a small child and needed to be able to run a baby monitor at nighttime.
As previously stated, we were satisfied with our stay and had a nice family vacation.
With a little extra attention, this cabin could easily go from 4 stars to 5.
kelly s.
2021 年 7 月に 3 泊滞在
8/10 (良い)
Kim B.
2021 年 6 月 19 日
良かった点 : 清潔度、チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
Grad trip for my daughter
We got there we had no saucepans. Took us a day or two to get those due to mix up with VRBO . We had a leak of some sort while there, maintenance came and caulked bathtub. Tv is upstairs bedroom had a box issue and were without tv for two nights. Location was too far from main road. The description says it was just minutes from attractions. Nice cabin overall with a few issues.
Kim B.
2021 年 5 月に 5 泊滞在
10/10 (非常に良い)
Devra D.
2021 年 5 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good getaway
The cabin was perfect for our family. We rented the 3 bedroom 2 bath.
Bring DVD because the cable was one station.
We love the area of the Smokey Mountains.
Devra D.
2021 年 5 月に 3 泊滞在
8/10 (良い)
Margaret P.
2021 年 4 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good time
Check in was easy. Maintenance was very prompt with a couple of minor issues. Felt kitchen was under furnished, not one pot holder and no sauce pans. Property was easily located.
Margaret P.
2021 年 3 月に 5 泊滞在
10/10 (非常に良い)
Rosie H.
2021 年 3 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent
Cabin was everything that was promised and more. Very clean and spacious. We will be choosing this property for our next vacation!
Rosie H.
2021 年 3 月に 4 泊滞在
8/10 (良い)
Robert W.
2021 年 3 月 19 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Great Property - Questionable Management
The cabin was rustic modern nice and enjoyed the property. Though booked through VRBO it was actually paid to VTRIPS and managed by Jackson Mountain Homes (JMH). The cabins are inside White Oak Lodge & Resort which also rent the cabins directly. Confused? We were. Communication with the property manager was poor. Did not get an email with code to door, but after an hour contacted a real person with JMH for entry. Did not get check in or check out email information. The upstairs bath leaked into the downstairs bath during showers. Three phone calls, messages, and two texts did not get any response or requested return phone call. Most of the blinds did not work, half the jets, functions, and lights in the spa did not work, and some light bulbs needed replacing. We will certainly rent these cabins again, but only ones directly managed by White Oak Lodge & Resort as there is a real office with a real person that cares.