Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location of the property couldn't be better. A 5 minute ride to the beach, and a short ride to the Sanctuary and tennis center means you have everything you need right at your fingertips.The house itself had some issues. The third floor air conditioning didn't work at all. We were there in mid-April, but in the summer, this would have been a serious problem. We reported the issue on the day we arrived (Saturday), and no one came to the house to look at the problem until Tuesday, at which point we were told that because it was considered a "major fix" there was nothing they could do until they spoke with the owner. So our choice for the rest of the week was to have one of the three units set to 64 degrees (if you moved it off 64, the unit shut down), or no air conditioning. The dishwasher also didn't work properly; the bottom basket didn't fit properly in the dishwasher, so it was impossible to pull the basket out when it was fully loaded, and if you weren't really careful putting the basket in, the dishwasher wouldn't spin. Again, maintenance did arrive during our stay, but the problem was never fixed.There was also evidence of a rat in the house. I understand this is out of the control of the owner and the rental agent, and an exterminator was sent, but the rat was never caught. I know there are rats on the island, and the house was certainly not unclean, but it was nonetheless a bit disconcerting. The rental company was relatively responsive, and people were ultimately sent to deal with all of our problems (and to be fair, we were here over the Easter weekend, which probably made things take longer than they otherwise would have), but at the end of the day, the problems with the house made our stay less perfect than it could have been. The house is really spacious, the kitchen is modern and well equipped, the appliances (other than the dishwasher) were all great, and I would come back, as long as the problems w