4/10 (不満)
Celina C.
2023年4月13日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Great location, unfortunate check in
No one notified us about the building black out. No access to elevator, glad it was only one floor up since we had two babies to carry and multiple pieces of luggage. Couldn’t find parking garage since it was blacked out. The remote control was supposed to be left on dining table as per the instructions, but we did not receive one until the next afternoon. Also not notified about no running water for the evening (which is what you look forward to after a long day of traveling). Multiple conversations back and forth with property management that mainly consisted of “we will get back to you”. Stressful situation since outside parking can lead to your car getting a boot. Finally found the parking garage on our own, it’s a tight squeeze even for an economy size. We used our phone flashlights to navigate throughout the building. We only had two nights, but felt like nothing was really prepared. Also, main door to the building did not work until we were leaving. All these concerns were brought up to management. The unit itself was clean and in a good area.
Celina C.
2023 年 4 月に 2 泊滞在
