Overall, the stay was good. The listing agent was wonderful to work with when we had to push our original reservation back a week. The condo is right off of the main road in Pigeon Forge, which is extremely convenient.
A couple of things to keep in mind.
The cleaning could definitely be better. The shower floors have mold in the corners, and the floor of the showers are stained dirty. Also, the dust is everywhere (picture frames, tops of dresser, and really thick on the ceiling fans).
The day after arriving (a Sunday) we messaged and called the management number because there weren’t any sheets for the pull out couch, and the toilet seat in the second bathroom was half hanging off. We were out that day, but when we came back we did have sheets. Unfortunately, the toilet seat never did get fixed.
If you plan to need anything besides basic needs, including pool towels (although there are two pools and a hot tub there), be sure to bring your own. To be fair, they did send an email with the code to enter the condo, and in the email it did say they didn’t provide pool towels. I didn’t read all the way down (my fault), and just took for granted they would since there were so many water options there.
It is a nice condo, just good to go prepared.