2/10 (非常に不満)
Vincent S.
2024年5月3日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Hats off to our property manager!
This unit was an absolute dump. First of all it was filthy leaving the bottoms of your feet black . The shower valve was broken, the Sheetrock was broken around the bedroom entryway. The main ac/heating unit was broken and the temporary one that was in the bedroom was obnoxiously loud. The ceiling fan didn’t work and had a paddle broken off. The door to the lanai was broken and would not open. The door to the main closet was also broken. The microwave also didn’t work properly. There were no bath towels. We were heartbroken and couldn’t reach the property management company until Monday. I must say that once we did finally contact them they were quick to move us to a very lovely unit at another property. It was a few miles away and we had to double back to spend time with the two other couples we were vacationing with but it was a lovely property. Everyone involved needs to do a better job of vetting the properties they represent as it did cost us two days of our vacation.
Vincent S.
2024 年 4 月に 13 泊滞在