豪華なウォーターフロントのオアシスエスケープ

Thank you for your review. We are so happy you loved the property and location of the Siesta waterfront. We are out of town owners who are able to use the property for a short while every year, and pride ourselves on giving our renters a care free month of relaxation when visiting, and you are correct in voicing some of your comments. We have a professional cleaning company which comes between all renters and do a good, thorough job, and your issue was brought to their attention and will not happen again. We have always checked in with renters during stay and asked us to bring any details to our attention so we can fix it promptly for them as well as the upcoming tenant, so we apologize for the oven and laundry light. We did not know, and tried to remedy them as soon as possible with our maintenance company. A brand new AC unit was installed this past summer and had been working perfectly. When the problem arose, we quickly discovered there was a clogged drain line and was fixed promptly with no further issue. As far as the TV’s, we have 3 separate watching areas in kitchen, family room and master bedroom, and all 3 can be watched simultaneously with live TV as well as steaming. We sincerely apologize you had trouble logging in, as we sat on the phone trouble-shooting with you, and we know this can be frustrating. We did switch TV providers and did not have an issue with previous renter who was there for 3 months, but when this was brought to our attention, we tried to immediately install another cable service so you could get the local channels you wanted to watch during your stay. You did have an issue after we installed additional programming, but after 2 days of back and forth with us, you realized there was a loose cable cord, and your husband was able to tighten it and fix this without further problem. Despite the hiccups, we are happy you had a nice month and have brought issues to our attention we can focus on in the future and appreciate the 4 out of 5 star rating.