They have excellent customer service and the host is a very kind and considerate person! We couldn’t believe the price for the area! Hands down, no one even comes close to the price! If you want a great bargain and don’t need expensive frills then I highly recommend this. It’s close to beautiful hiking trails, antique shops, outdoors sporting, parks, and some towns that aren’t too far (without paying the tourist trap prices). The tv service and WiFi were a plus. Highly recommend the host as well!
Summer A.
2025 年 6 月に 11 泊滞在
2/10 (非常に不満)
Juan L.
2020 年 7 月 27 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The hotel was not what we expected
We did not stay because it was not what we expected. The room smelt like mud and the room was not clean. We did not spend the night there. The Hotel manager made sure to talk to the booking company and notify them we didn’t stay there.
Juan L.
2020 年 7 月に 1 泊滞在
10/10 (非常に良い)
Ryan
2022 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and reasonable.
Ryan
2022 年 2 月に 1 泊滞在
2/10 (非常に不満)
Thomas B.
2021 年 1 月 25 日
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Mountaineer Motel, Mt. Storm, WV
Substandard accomodations which violated several promised and customary parameters:
--Run down, unmaintained room. Filthy carpet, chipping paint, broken panels and tiles. Sloppy bedding without a top sheet on one of the beds. A single dim overheat light with no lamps. No closet or place to hang clothes. No shampoo included.
--Poor security. Deadbolt was nonfunctional, leaving only the doorknob lock as a barrier.
--TV did not work.
--Room temperature cold, 60F at best. No way to adjust heat. Small space heater was extremely noisy and minimally useful.
--Insufficient hot water. The water ran ice cold before I even started to shower.
--Inconvenient check in. No one present in front office at 6:30 PM. Had to use outdoor telephone to call management to arrange entry. The room was left completely unlocked prior to my arrival.
--False advertising about location. The Whitegrass web page indicated that the Mountaineer Motel is within 5 miles of the Whitegrass ski center, when in fact is is some 30 miles away.
This accomodation was so poor and in such flagrant violation of what was advertised that common standards of business integrity should lead to a total refund.
Thomas B.
2021 年 1 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 11 月 30 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
This is a pretty bare-bones motel, but was exactly what I needed. Don't look for any ritz or glamour, but I'll definitely stay here again.
宿泊されたお客様
2020 年 11 月に 2 泊滞在
4/10 (不満)
Rick、Clifton Forge, VA
2019 年 9 月 30 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The shower curtain had mold and the doors are not locked after cleaned. Also no inside latch on door.