I found the room to be dark due to being on the second floor and no view. The room had an unpleasant smell and there were issues with the hot water.
The food in the restaurants was very good. The staff were very pleasant and the resort was easy to get around in.
janice m.
2024 年 2 月に 7 泊滞在
10/10 (非常に良い)
Jeremy S.
2020 年 12 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay at Vidanta!
My family had an amazing Thanksgiving week trip at the Grand Luxe at Vidanta. The property is amazing, the staff was incredible and the safety/covid precautions were more than we have in the US. There was a bit of construction going on but it should be done soon and the beach club at the Grand Luxe will be awesome. We spent a lot of time at the Punta pool and boogie boarding at the beach. Our property manager Ellen was absolutely incredible to work with. Very flexible and accommodating at all steps of the process. Thank you Ellen!!