This property should renovate units, smelled of mold, broken tile etc, some surfaces dirty. We left a day early due to the poor conditions with no word of refund from management. Had to change room first day, don’t stay there with young children.
BrIanne K.
2023 年 4 月に 3 泊滞在
2/10 (非常に不満)
Ally O.
2025 年 5 月 23 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I would not rent this property
We checked into this property and after seeing our unit immediately spoke with the front desk and checked out. The unit smelled so bad we couldn’t even stand in there. It was not clean and not as pictured online at all. We reached out to the host multiple times once leaving and it took two days to hear back from them (we had to contact VRBO before we received a reply). The host said we should have asked the front desk if there was another room or they could clean ours. Also that they had people stay there before so it couldn’t have been that bad. We received a partial refund and were told we should’ve done more on our end to try to get a cleaner unit. Do not stay here. This was the worst customer support experience and VRBO rental I’ve ever had.
Ally O.
2025 年 5 月に 2 泊滞在
8/10 (良い)
Kevin C.、Falls Church, VA
2022 年 4 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful location
We loved the location, which was just a short walk to the beach. The pool area was also very nice and conveniently located a few steps from our property. The property manager was very helpful.
Kevin C.
2022 年 4 月に 4 泊滞在
4/10 (不満)
Katie J.
2020 年 1 月 6 日
気になった点 : 清潔度、掲載情報の正確さ
Book......with Caution
Amenities:
1) The following amenities are 'spot on': free parking, pool, free internet, air conditioning, kitchenette, microwave, refrigerator, flat screen TV (42"), non-smoking rooms, and suites.
2) The following amenities are partially correct/deceiving and why:
- WiFi: It is VERY SLOW and NOT PASSWORD PROTECTED
- Self Serve Laundry: COST $3.00/load and ONLY 2 WASHER/DRYERS
Note: The pool is NOT heated and NOT very CLEAN. There is NOT a hot tub. Housekeeping ONLY comes on M/W/F. The rooms ARE NOT as clean as the pictures AND the furniture is VERY uncomfortable. The RESORT FEE only covers towel rentals and beach access (but there are public beaches which are just as nice/accessible). CHAIR and UMBRELLA rentals are $10/day.
POSITIVE: The island is BEAUTIFUL. If you don't plan to spend much time at the hotel and/or in the pool-- This would be a good choice.
Katie J.
2019 年 12 月に 7 泊滞在
オーナーについて
オーナー : Bookings
PROVIDING QUALITY SHORT-TERM VACATION RENTALS FOR MIAMI & THE BEACHES SINCE 2000
この宿泊施設のオーナーになった理由
Only minutes away from Miami, Design District, Downtown Miami and Mid Town. Located in the heart of Key Biscayne, surrounded by beautiful beaches and spectacular sunsets over the Atlantic Ocean. You are invited to enjoy the informal and relaxed atmosphere here. Free Parking is available. Adjacent to the Ritz Carlton Hotel, the resort is well positioned near cafe's, restaurants, upscale shops and beautiful boutiques.
この宿泊施設の特徴
Minutes away from Miami, Design District, Downtown Miami and Mid Town. Located in the heart of Key Biscayne, surrounded by beautiful beaches and spectacular sunsets, and close to the Ocean. Parking is included for all guests.