The house was perfect for this big family of 8 plus 2 toddlers! We loved having our own pool, and easy walkable access to the beach
Callie H.
2023 年 5 月に 4 泊滞在
2/10 (非常に不満)
Beth N.
2025 年 6 月 26 日
良かった点 : コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Good communication, but that’s about it.
Our stay at 'The Southern Secret' was deeply disappointing, especially considering the cost. Upon arrival, the pool was overcrowded, far exceeding the stated capacity of 10 guests per unit. The noise from other guests persisted until 3 AM, disrupting our sleep. When we finally accessed the pool, we found it unhygienic and poorly maintained, including a dead mouse and other garbage in the filter. The backyard was full of garbage and just not properly maintained at all. The deck stairs were hazardous, with exposed nails and deteriorated boards posing a safety risk, particularly for our children. On the second day, the pool remained overcrowded. Management acknowledged the unacceptable conditions and apologized. My husband had to clean up the backyard area himself, such as weeding and killing ants and sweeping to make the area usable. Additionally, we had to repair the dishwasher, unclog a toilet we hadn't used, and run the dryer three times per load. Overall, the condition of 'The Southern Secret' was far below our expectations for a Gulf Shores rental, and we will not be returning. Would have been nice to have been offered to stay at another one of there places or even a partial refund. Insane what we went through.
Beth N.
2025 年 6 月に 7 泊滞在
10/10 (非常に良い)
Heather K.
2023 年 9 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Gulf Shores
Great family weekend
Heather K.
2023 年 9 月に 5 泊滞在
8/10 (良い)
Laura M.
2021 年 9 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful stay
The property was perfectly located - three minute walk to beach that wasn't crowded. Having a pool on site was also key. And having bedrooms on multiple floors gave everyone wonderful space! One thing we would suggest is a few more items in kitchen - things like a cutting board or more than one trash bag provided. For a house that big, a group is going to have more trash and run the dishwasher more than once. Other option is give more specifics that people should bring all those things with them. Thank you for a wonderful stay!
Laura M.
2021 年 8 月に 3 泊滞在
10/10 (非常に良い)
Janet H.
2021 年 8 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Lovely, clean, comfortable, spacious home
We had a great time at this property. It was super clean and completely uncluttered It was more spacious than it looks online. It was lovely to be in a beach home that didn’t have a bit of carpet. The pool was clean and well kept. Plenty of bath towels available.
The beach access is about 5 or 6 houses down the street from the house., not across the street. Next time we would bring a cart to lug everything back and forth. The beach is not crowded in that area because there are not any condos close by. That was lovely!.
My only suggestion:s: the kitchen needs a little more in the way of tools, drink water and flatware. There was not enough to accommodate 10 people. Thankfully, we brought plastic wear and paper cups that got us by. They need a large fry pan and spatula for breakfasts and a broom for basic cleanup.
The entire home is setup for renters to relax and enjoy their stay. I would be more interested in renting the entire home next time (sides A & B) because sound carries from the attached unit. Fortunately, the noise was not intolerable but it was an issue at times.
The management staff was always friendly, helpful and accommodating. They were easy to get in touch with and we’re always quick to respond.