2/10 (非常に不満)
Marion E.
2024 年 12 月 27 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Not as advertised on stayz
Almost everything on the Tama homestay site was false.Airport pickup I was charged 5000xpf it was advertised as 3000xpf No continental breakfast & no soap in bathroom to wash your hands.When I enquired about it I was offered to leave & a refund, I reply with small refund for continental breakfast daily? Host said that he’d have his mother/ housekeeper buy the items she returns with very basic things bread, margarine, jam, coffee, tea, powdered milk sachets & soap. Not continental breakfast ingredients exactly.Oven wasn’t working, email host takes a day to reply, power is switched off because no one uses it, it’s to hot to use an oven & oven makes noises. He sends me picture instructions to switch oven back on. When I use the oven there was no problem & no noises. B. S.I stayed in Tama which has keys to lock the door as does the bathroom you use to & it’s situated across the hall, well unfortunately I locked the keys in bathroom & no one was about, (young couple staying same time as I was out) I was panicking, rang host told him, puts me onto his wife, she was laughing, I didn’t find it funny & told her I can’t believe your laughing & she went psycho screaming down the phone at me. I had a look on YouTube & fortunately was able to find a helpful video & able to open the door & get the keysWifi doesn’t work in room Tama.My medication I had to keep in fridge was tampered with.Couple staying didn’t clean up kitchen after themselves, dirty, causing ants everywhere.
Marion E.
2024 年 11 月に 10 泊滞在