Yes, we enjoyed our vacation because I have a great family. No - although the house is situated in a pleasant spot, convenient to area attractions (Cherokee), with wonderful neighbors (thank you Janice! and Rodney!) - we cannot recommend staying at the Lodge unless the owner makes important changes. We did not have A/C because the system is broken and needs to be fully replaced. There is no landline and no cell service anywhere in the neighborhood. Internet is limited and would not allow VOIP calls from cell phones. The washing machine circuit was not functional and I had to wash laundry in the sink. The room with twin bunk beds is not a bedroom since there is no egress window. We took all of our trash home because the garbage cans were filled up and trash was not collected on schedule. After our stay, I corrected the Google Maps location on behalf of the owners, because initially we got stuck down the wrong driveway. These are only the top issues of a 17 point list. After spending the vacation and several days afterwards chatting with VACASA, we did gratefully receive a partial refund. But the discount, nice lodge porch, and a bed for each family member, was not sufficient to make up for the systemic issues that need correction and that likely were present/known to VACASA prior to our arrival.