ポールズオーシャンビューアパートメントウィズアメージングサンセット+ツイジーチャージャー

Thank you for your feedback it help us to improve and Thank you for staying with us

We are glad you had a wonderful vacation and that you enjoyed the stay with us. You are welcome to comeback anytime

We are glad to know that you had enjoyed your stay with us. You're welcome to comeback anytime

We are glad to know that you had a great stay with us. You both are welcome to comeback anytime.

Since you made your reservation, it has been quite challenging. You appear to be very particular, anxious, and insecure, and I found myself having to provide you with the same information multiple times. The instructions for check-in and check-out are straightforward, so I am unsure why you felt overwhelmed by them. You mentioned that the apartment is updated; however, this is merely your personal perspective. We strive to furnish it with the best amenities available. It features IPTV for viewing channels from around the world, as well as a microwave, stove, toaster oven, coffee maker, and refrigerator. Additionally, it is equipped with Alexa for music enjoyment. The dining table is accompanied by a queen-size bed, internet access, and numerous other amenities that enhance our guests' experience. Upon your arrival, you were informed that the hot tub was available for use, although the jets required replacement. Living on an island sometimes means that we cannot source items immediately, which is why we had to arrange for shipping. Concerning your comment about the mattress being old and unstable, I wonder what basis you have for that opinion. Perhaps you are experiencing back issues. As for the Twizy parking, it is designed to be more convenient for our guests and is located only about 30 steps from the apartment door. Additionally, if you wish to use the washer for your own laundry, you will need to purchase your own detergent. You neglected to mention that we assisted with all your needs to such an extent that my husband took you and your daughter to the grocery store. There is no need to worry about your lack of knowledge. You are welcome. I must point out that the check-out instructions were only partially followed, the floors were somewhat dirty, some trash was left in the apartment, and your daughter forgot half of her bathing suit. We cannot recommend you to other hosts. You are quite a nervous wreck.

I wish to caution fellow hosts regarding these guests. They exhibited a high level of dishonesty, departing the premises prior to their scheduled check-out time. They inflicted damage on our property and failed to acknowledge it. Their conduct is entirely unacceptable, and they also made unfounded accusations without any evidence. They are disorganized, untidy, and exceedingly disrespectful. They requested assistance in purchasing groceries but did not compensate us for it. Additionally, they are smokers and, predictably, smoked on the patio and in the property, disregarding our request to refrain from doing so. Furthermore, the lady, despite being aware of the instructions, chose to use the hot tub during her menstrual cycle. They did not adhere to the complete check-out process. In all honesty, they are a complete mess and very dishonest. Please keep them way from your property. To clarify, we only included Alexa in the apartment because many previous guests had requested it. We consistently consider the feedback we receive to enhance our services. For numerous guests, utilizing this device in the apartment is quite convenient, as it allows them to set alarms or listen to music. Therefore, if you felt uncomfortable with Alexa, you could have informed us, and we would have unplugged it for you. Additionally, we have no intention of overhearing anyone's conversations; we genuinely and profoundly respect our guests' privacy. We were unaware of the drop-in feature, and since you seem to be familiar with it, perhaps you are the one listening to private conversations. So you know we have full time jobs I visited the apartment to deliver the toilet paper you requested. I informed you that it would arrive shortly by the way you didn’t tell me what you weren’t there, and the door was unlocked, I briefly entered to leave the item. This was communicated to you without any immediate concerns being raised. After leaving the toilet paper, I notified you about this, and your response was a simple thank you; no complaints were made. How many times did I knock on the door? As far as I know, I did not have the misfortune of meeting you in person. My husband did, and he provided you with the assistance you needed. To clarify, when I inquired about your return time, it was because I wanted to extend a warm welcome to our property and to provide you with the receipt for the groceries we purchased for you, which you did not have the courtesy to pay us for. We never requested that you turned off the exterior lights. Upon my arrival to deliver the toilet paper, I observed that the lights in the kitchen, bathroom, and bedroom, as well as the AC unit, were left on. As mentioned in the property information folder, which I strongly recommend all guests review, it is crucial to turn off all small appliances, indoor lights, and the AC due to the high electricity costs on the Island. It is not accurate either to say that taxis and delivery drivers declined to navigate. Many of our previous guest successfully ordered food and taxi services without any problems. While we are situated down a hill, a skilled driver can navigate the area. It was evident that both of you were in a rush, as your possessions were scattered all over the place. I genuinely felt that it was quite a mess; I could not see where you had placed your wet clothes, and if you chose to put them in your suitcase, that was entirely your decision. You could ask to use the dryer but you didn’t. I observed towels hanging in the kitchen cabinets, which I found weird since there was a cloth rack available in the closet for hanging them. I had taken it out for your convenience, and you were informed about it, and again no complaints were made. The sole reason you incurred additional charges is that you broke an ice tray, failed to pay for the groceries you requested, and did not adhere to the hot tub usage instructions. Your companion ignored the usage guidelines and entered the hot tub while menstruating. Water tests indicated elevated chemical levels, suggesting blood contamination and a lack of consideration for future guests. The cleaning process requires 3-4 hours, which includes draining the hot tub, deep cleaning the filter, and applying chemical treatments, resulting in significant water waste. We endeavor to provide the highest level of hospitality to all our guests. Throughout our years of hosting, we have never faced such disrespectful guests, and thus, this personal opinion does not reflect the type of individuals we are. All our reviews consistently confirm and reinforce the excellent service we offer to those who visit us. We always strive to accommodate both tourists and locals seeking a getaway, and while it is true that as humans, we possess varying perspectives, this does not grant anyone the right to tarnish another's reputation simply for not adhering to instructions. We have numerous reviews on this and other platforms that attest to our true character.

Michelle and her husband followed the rules of the apartment and left it tidy. He definitely recommend him to any host.

Eddie was an excellent guest. He followed the rules of the apartment and left it tidy. He definitely would like recommend him to any host.

Thank you for staying with us. You are welcome to comeback anytime