Our family of 31 recently stayed at the SE building. We paid $500 for their cleaning service, but walked into a filthy main floor (everyone’s feet were literally black within the first 30-minutes of walking on the floors) and an elevator was out of service. This made checking in a bit like a CrossFit workout in a dirty gym. So, first impression was blah…
We immediately alerted management about the cleanliness & elevator and on our 3rd day someone came out but couldn’t get it working. Said he’d be back later in the day, but never came back. Kept saying he was coming, but never came… What we noticed was management was very quick to respond via emai, but then nothing physically changed. Lots of “oh no, thanks for bringing this to our attention…” then, nothing happens…
However, as time wore on, we bought a mop and we cleaned up the place, the potential began to show. And we certainly enjoyed the place (and even got used to all those stairs). There is ample room for 31+ in this space!! The living/kitchen area is where we spent most of our waking time - when not at the beach. It is a great area and makes the place work!!
Be aware: This building boarders up to the public access parking and walkover. Three of the East facing windows are broken from (what I would guess) juveniles throwing objects at the building. They are double pane windows, but looking through a bunch of broken windows is a bit unsettling. Once inside, there is no noise from this area.
The pool has a great location and size and was used by all guests in all 4 buildings. It has a lot of sand in it, however. Also, there is no garbage can(s) in the pool area, so trash from ours and the 3 other buildings gets left all over. I never saw anyone from management cleaning up the common area during our stay.
Besides the elevator, all of the appliances and mechanical bits worked fine. The place is about 18-mos old, so this should be expected.
Parking is more than adequate. We were able to park 8-cars under and around our building. Allbeit 4/8 of our cars were blocked in by ourselves, but it was nice not to have to park in the North parking area.
Like I said in the title, for the money we spent on rent and cleaning, the place would have been well worth it if it had been cleaned and better maintained. This is an easy fix, if management chooses to do so… We mentioned all of this in an email to management at the time of our departure.
Hope this helps others!!