At time of booking we requested a high floor and partial ocean view. Owner advised they would submit our request and there was no guarantee but they had never had an issue in the past. Our room was on the 1st of 9 floors and our view was of the AC units and parking lot. Not only was it unsightly but the constant hum of ac units got really old. When we talked to the front desk they said none of the room type we wanted were available and to upgrade several days into the stay when a room became available would be an additional cost per night. Very disappointing!!!!
The hotel itself is very nice. Great food, pools, amenities and perfectly clean but the room issue was definitely a huge disappointment.
Kindra U.
2022 年 7 月に 10 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2022 年 3 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Spring Break 2022
Excellent location, amenities and comfort for a family of four. Would stay again!
宿泊されたお客様
2022 年 3 月に 4 泊滞在
10/10 (非常に良い)
angie r.
2022 年 2 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Property
We would definitely return to Garza Blanca. We love the location and the entire property was very well-maintained. We didn’t end up doing the all-inclusive route because we like to have dinner in town to mix things up. The one dinner we did eat at the Steakhouse we enjoyed. The pool food was great and service was fast. There were plenty of pool and chairs, though we did reserve our chairs every morning around 9am just to secure a spot we preferred. The staff did a great job of restocking water and coffee pods. We would absolutely return!!
angie r.
2022 年 2 月に 5 泊滞在
10/10 (非常に良い)
Scott S.
2019 年 12 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Property!
So clean, modern and spacious and the service is amazing. All the staff are genuinely so eager to meet all your needs and make your stay perfect.