4/10 (不満)
Valerie P.
2021 年 8 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション
気になった点 : ロケーション
Could've been better
We had AC problems throughout our stay. The condensation pan kept filling up with water and at one point was spilling over onto the floor. Called the front desk and they sent maintenance in a very timely manner but all they did was patch the issue (drained the pan) so we still had to siphon water for the remainder of the stay to keep the AC on. It wouldn't cool to a comfortable temp during the day. Also had multiple calls from the desk about attending time share seminars even though we made it clear we weren't interested. Also, there were multiple emergency response calls to Shore Crest during our stay and apparently one night someone was being "belligerent" at the pool deck and it required an ambulance and stretcher. Didn't give us a very safe feeling at all. The positives were that the room layout was nice and it was clean enough. The front desk staff were always super friendly and helpful. Parking was fairly easy as well. Always got a good parking spot even though the property was nearly full. Pools were nice during the day in the beachfront building but the one in the building across the street seemed unsafe, it was unmonitored and there is a serious lack of security and cameras overall on the property. Don't think we would consider staying here again.
Valerie P.
2021 年 8 月に 4 泊滞在
