The property is 5 stars (location, cleanliness, amenities, etc) however it was not stated in the listing (I have screenshots for proof) that certain areas of the property could not be used past 10pm such as the jacuzzi or the balconies in order to comply with the strict noise restrictions of the areas (these are townhouses and not detached buildings).
We were surprised to be informed of this very important fact as we were checking-in by the host….
As a result, I was sitting on my nerves throughout the entire trip for fears of a noise complaint and for the host to get in trouble…exactly what I didn’t need for a weekend getaway.
Sure enough the next day I got a call from the host about a noise complaint. We were a groupe of 8 (couples +35 age) so by no means were we blasting music but we were laughing and having a good time. I was then offered the option to leave on that day and to get a refund for the remaining day which I found extremely odd…we planned this trip weeks in advance not to leave halfway through.
To conclude, if you are a group of 8 (which is the number of people this property can host) expect to be extremely quiet past 10pm. If you are ok with that then by all means it’s a fantastic property. If not, better look elsewhere where you can properly let loose with your friends. This property hosts up to 8 guests which was the exact number of guests we had. We were a group of couples 35+ that wanted to retreat to tremblant and reconnect after such a long Covid lockdown period.
Despite all of this, the host David was respectful and friendly throughout. I just wish we knew about the noise restrictions.