Let me start by saying I would stay at this property again. From my experience, this is 3 star property. It is worn, and everything from mechanicals (doors, fixtures, hinges, drawers, beds, dressers, fans, etc.) to appearance (paint, carpet, deck, etc,) to spiders in the basement rooms, needs attention or updating. This is a high traffic property where it is cleaned between stays (and the cleaning was done well) but overall maintenance seems to be done on an exception or complaint basis. The issues we had were addressed immediately and with courtesy and capability. Patricia and Marlon were great! Their 5 star responsiveness bring this experience up to a 4 star overall rating. The neighborhood is safe, very nicely maintained and was in a perfect location for us. We were hiking in the canyons and it was ideal. In summary, this is a great place to stay and the price matched the experience.