8月の宿泊が10％オフ！ ゴルフカートと豪華な景色をお楽しみください！ 4063BS1

We are pleased you enjoyed your stay with us at Platinum Vacations! Thank you so much for your feedback! Hope you come back to visit again real soon!

We are pleased you enjoyed your stay with us at Platinum Vacations! Thank you so much for your feedback! Hope you come back to visit again real soon!

Thank you for feedback Cristina! Please come back to visit again real soon! Platinum Vacations of Destin

Thank you for staying with us! We are so happy you enjoyed your vacation here in Miramar Beach! We hope you come back to visit again real soon!

Thank you so much for your feedback! We're thrilled you enjoyed your stay and hope to have you back again soon! Platinum Vacations of Destin

Thank you so much for your feedback! We have since replaced the cushions and repaired the seats on the golf cart. We apologize for the inconvenience. We hope to you see you again real soon! Platinum Vacations of Destin

We are pleased you enjoyed your stay with us at Platinum Vacations! Thank you so much for your feedback! Hope you come back to visit again real soon!

We are pleased you enjoyed your stay with us at Platinum Vacations! The wonderful feedback about your vacation is appreciated! Hope to see you again real soon!

Thanks Sheida, We are so pleased that this condo was everything you were looking for in a vacation. The views of the gulf are mesmerizing from this 6th floor unit. You can even see the dolphins playing. Yes, the golf cart is a must have. It is nice to travel throughout the resort in a golf cart and kids really enjoy it as well. We hope you plan on visiting the area again this summer. If so, you will receive a 10% returning guest discount. We hope to hear from you soon. Regards, Platinum Services Management

Thank you so much for your feedback! The owner has been made aware of issues with the beds from previous reviews and actually had the king bed replaced on May 24th with a brand new king bed, so this was in the unit for your stay. We are so sorry you didn't find it comfortable! The owner also has ordered new twin mattresses for the guest room, however they are still in transit. We hope you enjoyed your stay despite the mattress comfort issues!

Hello Thomas. The pass codes to our properties protect our owners, as well as our guests. The check in times are very clear on our contracts, websites, as well as any correspondence initially when you book... it outlines that we allow early arrivals if the property is ready and the fees are also outlined in our contracts and reservation details. You came our busiest week apart from July 4th, which we are heavily prepared for, but you are correct that door codes do not work until 4pm. You can always contact us to see if you can get in sooner... we understand people travel from long distances to get to our beautiful beaches. The lobby is not maintained by Platinum, and people going in and out in wet bathing suits might be the cause of a "wet dog" smell... we certainly could have made a call for you about this to the association that handles the lobby if we had known it was an issue for condo you stayed in is have housekeeping, inspectors and the property managers in the unit before guests arrive to insure you have a clean unit and no maintenance issues. We did not know you had an issue, because you did not make a call to us, so please let us know if you have any issues when you return so we can do everything possible to make it right and your accommodations are what you expect. We thrive for our guests to have the very best experience when they stay with Platinum and we hope you come back and stay with us again in the future. Thank you for your feedback!

Thank you for your feedback. We have related your dissatisfaction with the mattress to the property owner. We apologize for any housekeeping issues you experienced when you arrived. We do have staff on site seven days a week to address any problems and will gladly send a housekeeper back to ensure our guests' satisfaction - we have also notified the department manager and will be following up for future reservations. Our golf carts go through an annual inspection and unfortunately after heavy use all summer they can get "worn down" - we are checking on the battery issue. The homeowner's association is quick to respond to elevator issues and will always work as quickly as possible to assist guests if the elevator gets stuck. Again, thank you for your feedback as it gives us the opportunity to correct issues!

Hello Breah! We appreciate all the feedback you have provided! So happy you enjoyed the lovely views and found the area staff pleasant! We will work with the owner on updating the mattresses and golf cart as soon as possible. We will have our cleaning crew take care of the rug and HVAC vents also! Thank you for staying with us and hope that you visit again very soon! Platinum Vacations

We are pleased you enjoyed your stay with us at Platinum Vacations! The wonderful feedback about your vacation is appreciated! Hope to see you again real soon!