Very disappointed with the fact that the floors, carpet and some of the furniture were very dirty. You pay a cleaning fee and I'm not sure what for. Every place that we have stayed in the past has ALWAYS had a complimentary starter package, i.e. mini soaps, a roll of paper towels, dish soap etc. This was not the case. The only thing they had was toilet paper, thank goodness for that. We travel often so we bring the essentials with us, but it's always nice to have extras on hand just in case. It asked for a rating for the property manager, so I had to put something in, but we never bothered calling since it was during the holidays and with COVID not wanting people coming and going.