Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We originally booked for Easter week but had to postpone due to the pandemic. Reservations promptly responded to offer date change, which suited us fine, and we re-booked for late July. We arrived on a Sunday so we used the key-box to get the key and let ourselves in, we were delighted to find the house in impeccable condition with the outdoor spaces especially better than the pictures. We were two families with a total of 9 and it was perfect, plenty of space for everyone, great beds, closets, bathrooms for each room, super views from 3 rooms and the others very acceptable. The kids were happy to find the downstairs TV room in addition to the spacious areas on the main level. The master bedroom with a wonderful outdoor jacuzzi on the large balcony was amazing. best of all are the outdoor spaces which are expansive with a very functional dining table under a nice palapa, a really nice pool looking onto the ocean and a wide garden which provides a great ambiance. The direct access to the beach is great, the beach itself is limited right in front of the house with allot of coral which makes it a little difficult to get in and out, a short walk toward Akumal Bay and the beach expand and the water is great. The highlight of our stay was the service, we booked with added chef service for breakfast and dinner, in a word it was "outstanding", the quality was excellent and really great value. It made our stay all the more comfortable, relaxing, and enjoyable.In addition, the daily cleaning and maintenance service provided by the staff was outstanding. We did not move around much as the house is so great on its own, although we had rental car. We did drive to Tulum where visited a cenote and had lunch on the beach, we also rented a yacht out of Puerto Aventura which was nice.Overall, it was an amazing experience, great property, great location, and above all incredible service and attention. Well worth every penny.