The property was nice and we'd stay again! However, upon arrival a lot of things needed fixing and more than half of the kitchen dishes, pots, pans, silverware were dirty and put away in cupboards dirty. We spent a lot of the 1st day fixing things or cleaning items we needed in the kitchen. Once cleaned, there were plenty of dishes, but not enough silverware. The master bedroom king mattress was very hard and old/sunken in and needs to be replaced. There were rules about not adjusting the thermostat. However, when you rent a house to stay, I'd expect that the folks paying a lot of money to stay there, are allowed to make themselves comfortable during their entire stay. (Just ask to adjust the thermostat when they leave the house for the day and set it upon Checkout to a certain temperature, like most places). The owners were easy to communicate with. There were plenty of Towels for pool and bath use, and plenty of space. The pool was a hit! The couches were comfortable for family movie night. Despite everything, we still enjoyed our stay.