コンフォート＆ラグジュアリー、広々とした、明るく、4ベッドルーム3バス、素晴らしいレビュー

Thank you Terri. It was a pleasure to host you I have passed on your comments to Ruben. He was very thrilled with your feedback Do come again!!

Thank you Vivian Ruben really enjoyed working with you and said you had a lot of fun Please do come visit again

Thank you Pat We are happy to hear you had a great stay. Ruben and the boys work very hard to make sure things go as smoothly as possible It is wonderful to receive that acknowledgement from our guests We look forward to hosting you again

Sorry not to have responded to you Thank you for the great review Hope you visit again

Thank you for your support. Ruben works very hard to make sure our guests are comfortable. We look forward to welcoming you back !

Thank you Roberta for you kind words. Do come and see us again! We are looking forward to going back in a few months. We love BA! Best wishes Janet

Thank you Viviana. So pleased you love our "pad" as much as we do. Look forward to seeing more of you in the future!! Best wishes Janet and Roy

Thank you Laura for you review. It was a pleasure to host you. Ruben really enjoyed looking after you and your family. It is wonderful for him to be able to share his love of the City again- post Covid.. So pleased you enjoyed your stay and the fabulous area of San Telmo. It is always full of life and fun. Do come again! Best wishes Janet

After three failed attempts, due to Covid, we were delighted to host you and your guests, Steve. It is such a pleasure to host people who enjoy the city as much as we do and an even greater pleasure to know how much you appreciated Ruben and all the effort Ruben puts into ensuring a perfect stay. We do hope you will return before too long. There is so much to explore and enjoy in wonderful Argentina . Best wishes Janet

Thank you Jodie for following up. I also " starred" each item so we could respond. The world is certainly a different place now and we pray for all those involved and for those people caught up in the crisis like you through no fault of their own. We do hope you get a chance to come to BA again in the future. We look forward to welcoming you then Best Janet

Thank you for your wonderful review. We are so pleased you had such a great time and loved BA and its lifestyle as much as we do. Also delighted to hear Ruben looked after you so well. He is very proud of his city.

Hi Angela We were extremely disappointed to receive your review comments. We work very hard to make our guests' stay as perfect as possible and our reviews testify 9 times out of 10 we achieve this. Specifically, I would like to respond by saying the following:- -heater/air conditioner. I understand this was working when you arrived and a few days later had a problem. We got the repairer in and he found the unit needed to be gassed. There is no mechanism which indicates when this needs to be done, even though we service the units regularly. The repairer fixed it and it was working again - the washer. There are very specific instruction about what setting to use and to be careful not to overload the machine. The building is heritage listed and the pipework old. The washer was chosen to avoid over-using the plumbing system - dishwasher Ruben told me recently there was a problem with this appliance. We got a serviceman in who indicated it needed to be replaced. We are looking at this option. Ruben would normally have informed you and I am sorry you were unaware of this - cleanliness. We have two cleaners who have been with us for a couple of years. They are normally very careful with the cleaning. In an old area like San Telmo it is difficult to control the dust but I will ask them to make an extra clean and make sure things are to standard - towels and sheets. We replace these every year, the last time being December. The majority of our guests stay 3 or so nights ( perhaps a dozen times a year) so I am surprised to hear this. I will ask Ruben to check and discard any stained items -Spare towels These are in the bureau in the hallway. Ruben told you where to find them - Toilet paper. There is always toilet paper on hand.Ruben refilled extra supplies immediately upon your request -Water pressure. As mentioned above, the building is heritage listed and sometimes the water pressure can vary. This is controlled by tanks on the roof and has nothing to do with the apartment. I will ask Ruben to check with the body corporate. We have never experienced problems while we have been staying. I am disappointed that your stay was not as you expected. Ruben and his team worked tirelessly to address your needs and responded immediately to all of your requests. Regards Janet

Thank you Soraia for your positive and enthusiastic review. It is such a pleasure to have feedback from our guests who love the apartment as much as we do. We look forward to you visiting again -anytime Kind Regards Janet

Thank you Deirdre for review We thoroughly enjoyed looking after you and your family. Please come again. It was a pleasure to host you Ps And thank you for helping with the washing!!

Thank you Donna for a great review and so pleased you loved the apartment. The stairs are indeed a bit of a challenge but after a few days you don’t really notice. I actually find myself sprinting up by day two !! Unfortunately the stairs/ staircases are a feature of these heritage buildings and it is a lovely old building. Glad all went well with Ruben. He organised the same tango for us and friends who were staying .Think it was the highlight for them too Hope the rest of trip was a success and look forward to seeing you again in BA Best wishes Janet