6/10 (普通)
AMber C.
2025 年 1 月 5 日
Winter stay
Lovely area to stay in. Room was spacious and location great. Close to some nice restaurants. Checkin was easy, but we were given wrong code to parking garage. When we checked in Nest thermostat wasn’t working. Property manager was easy to get n touch with but when we called to tell her about thermostat she said “I don’t know what to do.” She then said she would get in touch with Baileys first thing in the morning. By 10 a.m. I hadn’t heard anything so I called property manager to ask If she had spoke with Baileys. She said “is it really that hot in there?” I offered to call Baileys myself she told me no she “would try to call them again.” Within a few min she called me to say they were coming. I understand things happen but when I called it seemed like I was bothering her asking for the thermostat to be fixed. Would have been a nice gesture to offer a percentage off since we didn’t have heat/air that first night. Overall had a nice stay.
AMber C.
2024 年 12 月に 7 泊滞在